Returns & Exchanges
At Copper Pearl, we want you and your little one to be completely satisfied with your purchase. If you are not happy with your order, we offer easy returns and exchanges on unwashed and unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in new condition.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing